Organisational Design

With the ever changing business landscape it is imperative that every organisation has the correct organisational structure to support the achievement of business objectives.

We pride ourselves in taking time to understand your Business Goals and will conduct a detailed Organisational Structure review of roles versus objectives to ensure that not only are you set up to deliver those goals but that you can optimise your resources without adding costs into the business.

We can work with you to streamline your structure to meet the demands of your market as an individual project or we can develop this further for you by taking this to the next stage of Role Development and KPIS.

Role Development/KPIS

Clarity of purpose is key to ensuring that your people understand how they fit into the organisation, how their roles adds value to the overall business performance and ultimately how their inputs will be measured and rewarded.

The guide to developing meaningful KPIs takes you through the process of developing clear objectives and KPIs to support your company strategy. It ensures KPIs have targets and provide evidence that objectives are being met.

It does not end there though. Once your KPIs have been defined, they need to be presented in a way that will allow quick and easy interpretation. Finally, the information needs to be acted upon in such a way that it will move you closer to your objectives and ultimately to your strategy

We will work with you using our tested 7 step process to establish the right KPIs not just for your business but also right down to the right KPIs by job role, thus providing you with a simple process that can easily be updated and measured.

Performance Management

Managing performance is a continuous process which involves making sure that the performance of employees contributes to the goals of their teams and the business.

Good performance management helps everyone in the organisation to know:

• What the business is trying to achieve
• Their role in helping the business achieve its goals
• The skill and competencies they need to fulfil their role
• The standards of performance required
• How they can develop their performance and contribute to development of the organisation
• How they are doing
• When there are performance problems and what to do about them.

If employees are engaged in their work they are more likely to be doing their best for your organisation. An engaged employee is someone who:

• Takes pride in their job and shows loyalty towards their line manager, team or organisation
• Goes the extra mile – particularly in areas like customer service, or where employees need to be creative, responsive or adaptable.

The way to manage performance should be fair to all staff and decisions should be based on objective reviews.

We will take time to understand your culture and then create a Performance Management Process thats right for you, developing training for all employees both those going through the process and those responsible for conducting reviews.